Dialpad Surpasses $300M ARR and Acquires Surfboard for AI-Driven Workforce Management
-57aa4477-192a-4bd0-98b2-8ad2d2b67627.png&w=96&q=75){kind=small}
Slice of Technology Team
Oct 17, 2024
Key Highlights:
- Dialpad surpasses $300 million in annual recurring revenue (ARR).
- Strategic acquisition of Surfboard for workforce management.
- Jen Grant named Chief Marketing Officer (CMO); Atit Shah appointed as Chief Security Officer (CSO).
- Dialpad's native AI, powered by 7 billion minutes of conversations, leads in real-time, actionable insights.
Source: Business Wire
Quotes
“ “Surpassing $300 million in ARR is a testament to our team’s visionary approach and relentless dedication to making business better.” ”
Craig Walker, Founder and CEO at Dialpad
Our Take:
Dialpad's impressive milestone of surpassing $300M ARR reflects its leadership in AI-powered communications, with their investment in native AI from 2018 paying off significantly. The strategic acquisition of Surfboard strengthens its workforce management capabilities, making Dialpad a comprehensive solution provider across the customer journey. With the addition of industry veterans Jen Grant and Atit Shah, Dialpad is poised for even greater growth, aiming to reach $1 billion ARR in the near future.
-57aa4477-192a-4bd0-98b2-8ad2d2b67627.png&w=48&q=75){kind=small}
